Quality Analyst

Outbound Process
FullTime

Jobs for Quality Analyst For Mumbai Thane Location

“No Charges from Candidates “

Job Description

  • Would need to ensure deadlines are met with 100% accuracy.
  • Monitor calls to ensure Client and Intelenet standards are maintained.
  • Need to be part of calibration process.
  • Would be required to constantly give feedback to the floor in terms of areas of opportunities.
  • Daily reporting of the tasks completed and areas of opportunities.
  • Assisting in the development of a feedback mechanism, in order to improve service quality
  • Ability to work well in and promote a team environment, excellent understanding Customer Service & Quality focus.
  • Basic Computer knowledge - Knowledge of MS Office (Word, Excel, Power Point)
  • Proficient in using email (Email Etiquettes)

 

Experience:

  • Minimum 1-2 years experience as QA from voice process with excellent communication skills

Salary: Between 2.50 LPA – 2.88LPA

If your profile with above criteria then send me your resume on : ankita.gautamconsultancy@gmail.com

Or Call On: 7801814332

 

Regards,

Ankita Chauhan

Gautam Consultancy