Team Leader

Outbound Sales and Collection
FullTime

Hello Everyone,

Greetings from Gautam Consultancy…!!!

“No Charges from Candidates “

We have very good jobs for Team leader for Multiple Process. Below I mention few criteria regarding suitable options .If your profile is suitable in these criteria then immediately share me your resume so I can arrange your telephonic interview first.

Share resume on: ankita.gautamconsultancy@gmail.com

Call On: 7801814332

Team Leader – Outbound

Process: Outbound and Sales

Qualification: Graduate / UG

CTC Bracket between 3.0 LPA – 3.60 LPA

Shift : Day Shift

Job Role:

  •         Manage a large and diverse team of Executive’s working towards pre-defined targets
  •         Manage a large and diverse team of CSAs working towards pre-defined targets
  •          Responsible for maintaining discipline and absenteeism of team on the floor
  •          Responsible for staff retention within the team
  •          Ensure prompt and accurate service and achievement of targets
  •          To identify training / coaching needs of the team members and provide the same to the Manager
  •          To assist new members of the team by updating knowledge & bridge process gaps
  •          Be directly responsible towards fostering the development of team by motivating them
  •          To ensure team achieve productivity and quality roster adherence
  •          Accountable for smooth flow of operations
  •          Coordination between Managers and Team Members
  •         Abide by companies and clients Information Security Polices

Experience:

  • Relevant Experience Minimum 1-2 year experience as TL from Outbound Banking collection voice process with excellent communication skills.
  • Minimum 1 year experience as TL from Outbound Sales voice process with excellent communication skills. Preferred from telecom background

 

Regards,

Ankita Chauhan

Gautam Consultancy